Refund policy

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


To start a return, you can contact us at 305-409-2147 . If your return is accepted, we’ll send you a return shipping address.Delivery costs not covered by LA. Gold Jewels . They must be returned in the same box and packaging that were received. 
You can always contact us for any return question at 305-409-2147.


Exceptions / non-returnable items
Unfortunately, we cannot accept returns on SALE items or Gift Cards , Cuban links, Anything in 10kt gold or Personalized Jewelry such as chains with names, initials they are final sale!



Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically We will send you a STORE CREDIT for the total amount of the order .